Randy my Service Rep was attentive and followed through on all my requests, also which I am very impressed didn't try to force any services on me. He made the suggestion as to what was due and then he moved on without hesitation. Left it up to me to decide how I wanted to take care of it. I would recommend Randy to anyone I send to Nyle
Thought I was having trouble , with tires. Was ready to go on a business trip, so felt uncomfortable with tire issue. Scot Murray, looked over tires, said they were ok. He then asked me a couple of questions, most service writers, probably wouldn't keep asking. He took it for a test drive, and discovered the real issue. Once problem was fixed, he went and picked up my wife as I was still 6 hours away. Great service writer, and as usual great service. Thank you, Scot !!!
I came in for an oil change and tire rotation. During which I was told I needed a new tire. I was told it would only be an hour, but it took two hours and forty minutes. Because the tires were not in stock, but I wasn’t told that until it was well over an hour and a half into the wait. Tires were in route stuck in traffic. I missed my appointments for that afternoon.