I brought 2016 GMC Acadia in for Air conditioning problem. Scot Murray my advisor was prompt in confirming it was covered under warrenty. The work was done promptly and the employees are always friendly and helpful.
Having purchased many other vehicles in my past, the purchasing process at Nyle Maxwell's GMC dealership without doubt has been the most pleasant. No matter who I talked to, "everyone" was as pleasant and as helpful as possible. Spending a large sum of money for a new vehicle can at times be overwhelming but the staff that I interacted with were knowledgeable, effective, and always pleasant. My previous SUV was a GM Tahoe, wanting to stay with the same or similar vehicle, I stopped into Nyle Maxwell's showroom and was immoderately greeted with friendly sales people. Throughout my purchasing process, my sales person: Cynthia Wilson, Sales Manager: Mitch Beaty and Accessory Salesperson: Jordan Casas went out their way to point out new 2019 Yukon Denali features, benefits and Accessories for my new SUV. Not at all the same experience from the staff at Henna Chevrolet or Don Hewlett. Special thanks to Cynthia, Mitch and Jordan for making my purchasing process a total success. I would also like to mention Brandon Sullivan who politely and eagerly answered every technical question I asked about many aspects of the new Denali. Thank-You all!
From the moment we walked on the lot and were greeted by our salesman AJ, to the moment we drove away with our new vehicle, we were given A+ service! We didn’t have a lot of time and were there to buy a vehicle! We had been given the runaround by a competitor and simply wanted to be treated fairly. Nyle Maxwell hit a Grand Slam!
Simple warranty work of replacing the spare tire holder. They didn't even put the spare tire back up, just left it in the back of my truck. Also, had a rattle in my front end. They say it's the bumper, I disagreed but they didn't want to hear it. I'm very dissatisfied with the service department.
I owned a tundra before I traded it in and didn't think bbn I would ever own anything else! I got the best deal on a 2018 gmc Sierra! Everyone I came in contact with was super friendly and made you feel like you weren't another number! Super happy and impressed! I will be buying my wife's next vehicle there and when I trade mine in I will be buying from you guys! Dylan was awesome to deal with! Thank you guys a lot!
Dropped of vehicle without appointment for 100,000 miles service plus I needed my dash replaced because it was cracked. Got a ride back home from the dealership. Vehicle was ready the same day. Scot and his team does a great job!